The facility contracts with Smart Communications to operate our video visitation service. Smart Communications can be reached via their website www.smartinmate.com (chose Video Visitation) or their customer service at 727-349-1561 to register for visitation. Visitors must upload their valid state driver’s license or identification card that includes a current photo.

Visitation is limited to four free 30-minute visits per week, remotely or onsite video visitation.

If your visitation session is taking place remotely, you must create an account with Smart Communications, select schedule a video visit, enter the inmate's name, select remote visit, and select the date/time of your visit. You must have service credits available before scheduling a visit. Visitation appointments are available in 30-minute increments. Off site remote visitation is open from 09:00am to 11:00pm.

If your video visitation session is taking place at the Detention Center’s Visitation Center, you must arrive 15 minutes prior to the start of their scheduled visitation. If the visiting party arrives late, they will have to reschedule to visit. Visitors who leave the Visitation Center before their session is over will forfeit the remaining time and not be permitted to re-enter until the next visit. Be courteous. Once your visit has ended exit the Visitation Center quickly to allow the next group of visitors to begin their visit on time.

On demand video visitation is an available option for inmates. Inmates have the ability to place a video visitation phone call at any time during off site visitation hours utilizing the housing kiosks or tablets. An inmate must have credit available on their Smart Communications account to choose this option.

NOTE: Visitation, including offsite and remote, will not be available from 11:30 am to 12:30 pm, 4:30pm to 6:30pm, and during emergency situations.

Remote visitation will not be available from 4:30pm - 7:00pm.

Each inmate is permitted a maximum of one (1) visitor per visit, with the exception of juvenile visitors. They must be accompanied by an adult. Only one infant (under 1 year of age) will be allowed per visit and will not be counted as a visitor.

Upon arrival, all visitors must properly identify themselves by presenting a valid government issued photo ID indicating the date of their birth. Acceptable forms of Identification include:

• Valid driver's license OR State Identification
• Governmental agency issued photo identification

Identification that appears to be altered, modified or is invalid will not be accepted

All visitors under the age of 18 must be accompanied by an adult who will be required to sit in the Visitation Monitor Area along with the under aged visitor. Unaccompanied minors will not be permitted in the Visitation Monitor Area.

Visitors must be 18 years of age or older and have a valid photo I.D. to make an appointment.

• Visits may be monitored and are subject to being recorded.
• You may visit only the inmate you are scheduled to see.
• Profanity will not be tolerated. Any violation can result in permanent suspension. Failure to comply will result in termination of the session and suspension of future visits.

All children must be supervised so as not to disrupt other visitors It is the adult’s responsibility to monitor their behavior. Visitors with unruly children will be asked to leave with their child(ren) and the session will be cancelled. Repeat behavioral problems may result in suspension of future visits.

• Leave all personal items other than car keys and ID locked inside your car. The Visitation Center has no storage containers.
• Persons suspected to be under the influence of alcohol or drugs will not be allowed to visit.
• Cell phones, smartwatches, or any other communication devices are not allowed in the Visitation Center. Visitors found in possession of cell phones will be asked to leave and have future visits suspended.
• NO tobacco products, eCigarettes, vaping paraphernalia, lighters, or matches are allowed inside the Visitation Center.
• NO food or beverages are allowed in the Visitation Center.
• NO firearms, knives, or weapons of any kind are allowed in the Visitation Center.

All sound, video or still photography devices are prohibited. Visitors caught with a photography device will be asked to leave and have future visits suspended.

• For security reasons, inmates admitted to a hospital will not be permitted visitors unless approved by the Sheriff, the Jail Administrator or his designee.

Visitor Dress: Visitors must be appropriately dressed to include shirt and shoes. Appropriate undergarments are required, but should not be visible. The following listing is extensive but not inclusive for prohibited clothing: Clothing revealing the shoulder, chest, back, stomach, and midriff, transparent or spandex clothing designed or intended to be worn to excessively accent the body, sunglasses, tank-tops, halter or tube style tops, leggings or tights, shorts or skirts above mid thigh, or any clothing with derogatory or offensive slogans/pictures.

Hats and head coverings: Visitors who claim they are required to wear a hat or head covering because of a documented medical or religious reason must submit to a search of the head wear by removing said item. A Supervisor must be notified and shall review all medical/religious claims. Requests to remove medical or religious head covering for visual check and electronic search will be done with discretion and in privacy by a deputy. A visitor’s refusal to these checks will result in the visitor not being allowed into the visitation area.

The Visitation Clerk will determine attire appropriateness.

Anyone entering the Hernando County Detention Center Visitation Center are subject to search.

Any person visiting must not have been incarcerated within the past 180 days.

Registered Sex Offenders/violators or noted victims are not allowed to visit.

Abuse of the monitors will result in the termination of your visit. If you experience any problems with the audio or video reception during your visit, please notify the staff immediately. Intentional damage to equipment may result in criminal penalties.

Failure to comply with any of the rules will result in termination of the session.